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AW Direct
Your right to choose
As the owner of a vehicle you
have the right to choose where your vehicle is to be repaired following
an accident.
At AW Direct we are approved
for many of the UK insurance companies and while we have a direct
computer link to all insurers we do not wish to be contracted to
all of them.
However we can be authorized
to carry out repairs at your request and deal directly with your
insurance company on your behalf.
You will normally need to make
just one telephone call to your insurance company to obtain a claim
number and nominate AW Accident Repair Centers to carry out the
work.
In return for your nomination
we can give you the discount by offering up to £100* off your
excess.
If you have had an accident where
you have been hit by another driver our team of specialists will
deal direct with the at fault party and if your vehicle is not road
worthy a replacement vehicle can be provided immediately. You will
not have any excess to pay or chasing around to do, just let us
deal with everything, after all we are here to 'Keep You Moving.'
*The amount of discount
awarded is dependent on the value of repairs to be carried out and
your insurance provider. Where AW Accident Repair Centers is already
approved for your insurance company no discount off excess will
be awarded. A complete table of discounts can be viewed at the company's
headquarters on request.
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As an AW Direct
customer you will still receive from us all the benefits your insurer's
approved repairer can provide including:
- free replace vehicle for the duration of the repair;
- free collection and delivery;
- Regular progress updates via SMS text messaging and a telephone
call update every 3 days making sure you are kept informed until
your vehicle is returned safely to you;
- only one estimate required;
- all work fully guaranteed for a minimum of three years.
In addition, as an aw direct
customer you can:
- track your vehicle progress online;
- be assured your vehicle is in the safe hands of a local established
company who are British Standard Kitemark Licensed;
- claim up to £100* off your excess for at fault claims.
Simply complete the online form
by clicking on the following link. A member of our customer liaison
team will contact you upon receipt of the e-form. Or alternatively
call on 0844 848 6670.
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