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AW Direct

Your right to choose

As the owner of a vehicle you have the right to choose where it is to be repaired following an accident.

At aw direct we are approved for many of the leading insurance companies and while we have a direct computer link to all insurers we do not wish to be contracted to all of them.

However we can be authorised to carry out repairs at your request and deal directly with your insurance company on your behalf.

You will normally need to make just one telephone call to your insurance company to obtain a claim number and nominate AW Accident Repair Centres to carry out the work.

In return for your nomination we can give you the discount by offering up to £100* off your excess.

*The amount of discount awarded is dependent on the value of repairs to be carried out and your insurance provider. Where AW Accident Repair Centres is already approved for your insurance company no discount off excess will be awarded. A complete table of discounts can be viewed at the company's headquarters on request.

As an aw direct customer you will still receive from us all the benefits your insurer's approved repairer can provide including:

  • free courtesy car for the duration of the repair;

  • free collection and delivery;

  • courtesy clean (interior and exterior);

  • only one estimate required;

  • all work fully guaranteed for a minimum of three years;

  • guaranteed safety standards and ability to repair Advanced High Strength Steels.

In addition, as an aw direct customer you can:

  • track your vehicle progress online;

  • be assured your vehicle is in the safe hands of a local established company;

  • claim up to £100* off your excess.

Simply complete the online form by clicking on the following link. A member of our customer liaison team will contact you upon receipt of the e-form.

click here to claim online with aw direct and save £££'s off your excess...

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